Monthly Archives: May 2010

Making Sense of It All

What I am about to relate totally happened just as I am relating it.  I swear.  I seriously couldn’t make it up if I tried. Patron:      [Whistling] Vree!  Vree! Me:            (OK, let’s be serious here.  If you tried this at … Continue reading

Posted in Interesting Patron Conversations, Uncategorized | Leave a comment

RIP Horizon the Finale: Print Failure

In this final installment regarding the transition period from the old to the new, from the outdated and not upgradable to the novel and optimizable, from the “used to it” to the “WTF?”, we will explore a small (ok, not … Continue reading

Posted in Uncategorized | 2 Comments

RIP Horizon Pt. 3: Computer Time!

As a consequence of Horizon being down, and Polaris coming online, we have no laptops.  We have – no laptops – for you!  Despite the fact that lack of laptops was advertised throughout the library system for a week prior … Continue reading

Posted in Uncategorized | Leave a comment

RIP Horizon Pt. 2 : Dude, Where’s My Book?

So, as I was saying before, we have a new ILS being installed.  And this means that the system is down.  One of the many consequences of this is that we cannot view patron record status and, therefore, cannot view … Continue reading

Posted in Uncategorized | Leave a comment

RIP Horizon

Yesterday, we lost our ILS, Horizon.  Today, and for the next 10 days, we will have an offline version of our new ILS, Polaris.  And for the next 10 days we will not have laptops.  Or a useable bibliography search … Continue reading

Posted in Uncategorized | 3 Comments

Computer Time

When you get a library card, you get the privilege of using a computer at the library.  Whether you choose a laptop or a desktop, your library card entitles you to two hours per day.  If you have several children, … Continue reading

Posted in Uncategorized | Leave a comment

Act Two: When in Denmark, Do as the Danish

So we have already reviewed the beginning of the printing conversation.  Let us review from the perspective of the patron, briefly: 1.        Get on computer. 2.        Have staff demonstrate print (several times). 3.        Print. Now, let’s say we have successfully gotten … Continue reading

Posted in Uncategorized | 1 Comment